SPEND $50 FOR FREE U.S SHIPPING! Due to COVID-19, some carriers are running behind and/or experiencing delays in updating tracking information. Please know that we are working diligently to get your order processed and sent out as fast as possible, but carrier shipping delays are outside our control. When you receive a Shipping Confirmation email, that means your order has been picked up and is in transit! Thank you for your patience during this time.

RETURNS

RETURN POLICY

We truly hope you are 100% happy with your lashes!

Due to sanitary/health reasons, lashes are not eligible for refunds or exchanges.
If a product is defective, you must notify us WITHIN 72 HOURS of receiving your lashes to be eligible for refund/exchange and paid return shipping by us.
 NO EXCEPTIONS!
Sale items: which includes items sold with a promotional code or marked down in price, are final sale. NO EXCEPTIONS!
  

HOW TO RETURN AN ITEM 

After you have read the above, please email us at contact@westcoastlashbar.com requesting instructions on how to return an item.  Please make sure to include your order number on the subject line for faster service.

 

RETURNS PROCESSING TIME

Return Processing time: Once we have received your package, your return/exchange will be processed within 1-5 business days. You will be notified via email once your return has been processed. If you have requested a refund due to a defect, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable.